IT Problems That Can Be Prevented
Pain Points We Eliminate
Overworked Internal IT Teams
Your IT staff is doing everything they can, but tight bandwidth, after-hours emergencies, and compliance demands can quickly create burnout. We provide support behind the scenes so your team can stay effective.
Security and Compliance Gaps
Keeping up with regulations is a challenge for many in-house departments. Our co-managed model helps keep your environment aligned with requirements such as HIPAA, PCI, and CMMC.
Missing Specialized Expertise
Cybersecurity, disaster recovery, and cloud integration can be difficult to manage alone. We deliver the certified talent and advanced tools your business needs without adding headcount.
Delayed Escalations
When a complicated issue surfaces, waiting for escalation can slow work down. With Argentum IT, your team gets direct access to senior-level help right away.
Why Choose Argentum IT
Why Choose Co-Managed Services from Argentum IT?
A Seamless Extension of Your Team
We partner closely with your staff, delivering advanced tools, back-end support, and industry-focused knowledge — all while respecting your internal processes.
Simple, Predictable Pricing
No hidden charges. No unexpected invoices. You receive straightforward monthly pricing that covers 24/7 monitoring, compliance support, and expert guidance when needed.
Close Skill Gaps Quickly
Even a strong IT team can't cover every specialty. We add security, compliance, and infrastructure expertise where your staff needs it most.
Continuous Monitoring & Fast Remediation
We keep a close eye on your systems day and night to stop issues before they grow — so your team can stay focused on high-value initiatives instead of constant troubleshooting.
Cyber Risk Assessments Built In
Before implementation begins, we assess your IT environment and record any concerns — helping your organization stay protected, insurable, and ready for compliance.
Our Strategic IT Partners
Services
Comprehensive IT Services Designed to Protect, Streamline, and Scale Your Business
At Argentum IT, we deliver a full suite of managed IT services tailored to support compliance-heavy industries and always-on operations. Whether you're a growing manufacturer, a regional distributor, or a professional service firm navigating complex security standards, we're here to take the burden of IT off your plate — so you can focus on what drives your business forward.
Cloud Services
Cybersecurity & Managed Security
Data Backup & Recovery
Disaster Recovery Planning
IT Compliance Services
From gap analysis to documentation, we ensure your IT systems align with the exact standards your industry requires — whether it's HIPAA, PCI, NIST, or CMMC.
IT Help Desk
Our responsive support team handles technical issues quickly and efficiently, helping your users stay productive without delays or escalations.
Managed IT Services
We take full responsibility for your IT environment — from network performance and patching to hardware lifecycle and vendor management — with predictable, flat-rate pricing.
Managed Print Services
Reduce costs and print-related downtime with expert management of printers, supplies, and maintenance. Our proactive service ensures your print environment runs as smoothly as the rest of your IT.
Outsourced IT Support
Offload day-to-day IT responsibilities to Argentum IT. We serve as your full-time IT department or supplement your internal team, providing enterprise-grade support without overhead.
Microsoft 365 Services
Get expert deployment and ongoing support for Microsoft 365. We manage licensing, security settings, migrations, backups, and user training — ensuring your data and users are protected.
VoIP Phone Systems
Modern voice solutions with advanced features like call forwarding, voicemail-to-email, and softphone support. We manage your entire VoIP system for reliable, secure communications across all devices.
Co-Managed IT Services
For businesses with internal IT teams, we offer shared responsibility. You keep control — we fill the gaps with tools, automation, and security expertise that enhance your in-house efforts.
Physical Access Control & Surveillance
Protect your physical space with access control, video surveillance, and intrusion detection systems — integrated into your IT strategy for centralized control and monitoring.
PCI Compliance
We assess, remediate, and document your environment to meet PCI DSS standards — helping you protect cardholder data and avoid costly penalties or breach liability.
HIPAA & HITECH Compliance
Our IT compliance experts help healthcare providers and business associates meet HIPAA and HITECH requirements. We handle risk assessments, gap remediation, employee training, and security documentation.
NIST 800-Series Compliance
Ensure your systems comply with the full NIST SP 800 series, including 800-171 and 800-53. We map controls, remediate gaps, and prepare your environment for regulatory and contractual obligations.
CIS Controls v8
We align your IT environment with CIS Controls v8 — a globally recognized security framework that reduces risk and supports regulatory compliance through structured, prioritized action steps.
CMMC v2 Compliance
For DoD contractors and subcontractors, we deliver CMMC v2 compliance services — from pre-assessment to full implementation — ensuring your readiness for audits and contract eligibility.
FAQs
Frequently Asked Questions About Co-Managed IT Services
What does co-managed IT support mean, and how does it function?
How does co-managed IT compare to fully outsourced IT?
Fully outsourced IT places all of your technology responsibilities with an outside provider. Co-managed IT works differently — it supports your internal team instead of replacing it. You choose which tasks we manage, and we create a plan that builds on your team's strengths.
Can Argentum IT help outside normal business hours?
Yes. Our co-managed services include around-the-clock monitoring and support, so your business stays covered even when your internal team is off the clock. That's especially valuable for operations that run overnight or stay active 24/7.
Will we still have control over our systems and decisions?
Absolutely. You remain in full control of your systems and decision-making. Our role is to support, advise, and provide resources — not to take over unless you want us to.
What services can Argentum IT handle in a co-managed arrangement?
We can assist with proactive monitoring, cybersecurity, compliance documentation, cloud services, disaster recovery planning, and more. Our support is customized to address the specific gaps in your internal team's capabilities.
Do you give our team access to tools and software we don’t already have?
Yes. With our co-managed IT services, your team can access enterprise-level tools for monitoring, ticketing, remote management, patching, and security — often without needing to purchase additional licenses.
Can you support compliance needs like HIPAA or PCI?
Absolutely. Our compliance-focused approach helps keep your systems aligned with applicable regulations. We document policies, address vulnerabilities, and help you meet or exceed required standards.
How quickly can you work with our existing IT department?
Most onboardings are completed in stages over several weeks, depending on your environment. We start with a detailed discovery process and customize implementation to minimize disruption.
Is there a minimum company or IT team size for co-managed support?
No. Whether your internal IT department is a single person or a full team, we can scale our services to fit your needs. Our support model is flexible and designed to complement what you already have.
Schedule Your FREE 15-Minute Discovery Call
Let’s Strengthen Your IT Together
Argentum IT's Co-Managed IT Services give your internal team the support, insight, and breathing room they need — without overrunning their responsibilities. Schedule your free 15-minute discovery call today and see how a true technology partnership can improve operations and lower risk.
