IT Problems That Can Be Prevented
The Hidden Costs We Eliminate
Overworked Internal Staff or Overpriced Consultants
Managing IT internally or relying on hourly support is unsustainable. We provide expert-level support without the full-time payroll or unpredictable costs.
System Downtime That Halts Operations
If your systems are down, your team can't work — and you're losing money by the minute. We prevent downtime through proactive monitoring and instant response.
Missed Compliance Requirements and Insurance Gaps
Non-compliance can lead to fines or denied claims. We align your infrastructure with regulatory standards and cyber liability expectations — and we document everything.
Untracked Issues That Keep Repeating
Without consistent oversight, problems recur. We track trends, identify root causes, and eliminate recurring headaches.
No Strategic IT Direction
Without a long-term plan, IT becomes a money pit. We provide strategic guidance that ensures your systems support your business, not the other way around.
Untracked Issues That Keep Repeating
Without consistent oversight, problems recur. We track trends, identify root causes, and eliminate recurring headaches.
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Why Choose Argentum IT
Why Businesses Choose Argentum IT for Outsourced IT Support
24/7 Monitoring, Not 9-to-5 Coverage
Your business doesn't stop — and neither do we. We monitor your systems around the clock, resolving problems proactively before they result in downtime.
Flat-Rate, Predictable IT Costs
Our outsourced IT support plans include unlimited support, maintenance, and on-site visits for one consistent monthly fee. No hourly rates. No surprise bills.
Built-In Compliance Management
We align your technology with regulatory standards like HIPAA, CMMC, NIST, and PCI, and provide documentation that satisfies insurers and auditors alike.
Local Technicians, Industry-Specific Insight
We support transportation, manufacturing, logistics, and other industries where compliance and uptime are non-negotiable. We already understand the pressures you face — and we're ready to support them.
Total Responsibility for Your Technology
We don't just supplement your team — we own the result. From servers and workstations to firewalls and backups, we manage it all.
Our Strategic IT Partners
Services
Comprehensive IT Services Designed to Protect, Streamline, and Scale Your Business
At Argentum IT, we deliver a full suite of managed IT services tailored to support compliance-heavy industries and always-on operations. Whether you're a growing manufacturer, a regional distributor, or a professional service firm navigating complex security standards, we're here to take the burden of IT off your plate — so you can focus on what drives your business forward.
Cloud Services
Cybersecurity & Managed Security
Data Backup & Recovery
Disaster Recovery Planning
IT Compliance Services
From gap analysis to documentation, we ensure your IT systems align with the exact standards your industry requires — whether it's HIPAA, PCI, NIST, or CMMC.
IT Help Desk
Our responsive support team handles technical issues quickly and efficiently, helping your users stay productive without delays or escalations.
Managed IT Services
We take full responsibility for your IT environment — from network performance and patching to hardware lifecycle and vendor management — with predictable, flat-rate pricing.
Managed Print Services
Reduce costs and print-related downtime with expert management of printers, supplies, and maintenance. Our proactive service ensures your print environment runs as smoothly as the rest of your IT.
Outsourced IT Support
Offload day-to-day IT responsibilities to Argentum IT. We serve as your full-time IT department or supplement your internal team, providing enterprise-grade support without overhead.
Microsoft 365 Services
Get expert deployment and ongoing support for Microsoft 365. We manage licensing, security settings, migrations, backups, and user training — ensuring your data and users are protected.
VoIP Phone Systems
Modern voice solutions with advanced features like call forwarding, voicemail-to-email, and softphone support. We manage your entire VoIP system for reliable, secure communications across all devices.
Co-Managed IT Services
For businesses with internal IT teams, we offer shared responsibility. You keep control — we fill the gaps with tools, automation, and security expertise that enhance your in-house efforts.
Structured Cabling Services
Get clean, scalable, and code-compliant cabling for voice, data, and video. We handle design and installation to ensure your infrastructure supports current and future technology needs.
Physical Access Control & Surveillance
Protect your physical space with access control, video surveillance, and intrusion detection systems — integrated into your IT strategy for centralized control and monitoring.
PCI Compliance
We assess, remediate, and document your environment to meet PCI DSS standards — helping you protect cardholder data and avoid costly penalties or breach liability.
HIPAA & HITECH Compliance
Our IT compliance experts help healthcare providers and business associates meet HIPAA and HITECH requirements. We handle risk assessments, gap remediation, employee training, and security documentation.
NIST 800-Series Compliance
Ensure your systems comply with the full NIST SP 800 series, including 800-171 and 800-53. We map controls, remediate gaps, and prepare your environment for regulatory and contractual obligations.
CIS Controls v8
We align your IT environment with CIS Controls v8 — a globally recognized security framework that reduces risk and supports regulatory compliance through structured, prioritized action steps.
CMMC v2 Compliance
For DoD contractors and subcontractors, we deliver CMMC v2 compliance services — from pre-assessment to full implementation — ensuring your readiness for audits and contract eligibility.
FAQs
Frequently Asked Questions About Outsourced IT Support
What is outsourced IT support?
What are the benefits of outsourcing our IT?
Outsourcing your IT gives you access to a full team of experts, industry tools, and 24/7 monitoring without hiring an internal department. It saves money, reduces risk, improves uptime, and ensures you're aligned with compliance and security standards.
How do you support compliance and cybersecurity?
We align your systems with standards like HIPAA, PCI-DSS, NIST 800-171, and CMMC. This includes encryption, access controls, secure backups, audit trails, and documentation that supports audits and cyber liability coverage.
Do you support on-site hardware and users?
Yes. We provide both remote and on-site support across Northern Kentucky and Southern Indiana. On-site visits are included in your plan — not billed separately.
What size businesses do you typically support?
We specialize in small and mid-sized businesses with 10 to 250 users, particularly those in high-demand industries like transportation, manufacturing, logistics, and healthcare.
What’s included in your monthly plan?
Our flat-rate plan includes unlimited helpdesk support, infrastructure monitoring, patching, cybersecurity, backup management, strategic consulting, vendor coordination, and on-site support. Everything is included — no surprise charges.
Can you work with our internal IT staff?
Absolutely. We offer co-managed IT support where we handle the day-to-day workload, and your internal team focuses on projects and strategy. It's a partnership — not a replacement.
Schedule Your FREE 15-Minute Discovery Call
Schedule Your 15-Minute Discovery Call
Let's explore how Argentum IT can take the burden of IT off your team, reduce your risk, and give you back control of your operations. In just 15 minutes, we'll identify where you're vulnerable and how outsourced support can transform your technology.
Book your discovery call today.
