Problems We Help Prevent
Common Microsoft 365 Issues We Resolve
Migrations That Interrupt Daily Work
When email goes down or contacts disappear, business can grind to a halt. We build migration plans that are carefully tested, clearly documented, and structured to keep disruption to a minimum.
Confusing Licensing and Wasted Spend
Many businesses pay for Microsoft 365 plans and add-ons they never use. We help you select the right licenses and eliminate unnecessary costs.
Configuration Errors That Create Security Risks
If Microsoft 365 is set up incorrectly, your data can be exposed. We apply proven security settings and continuously monitor your tenant to help stop threats before they spread.
Uncontrolled File Sharing and Access
Without proper oversight, Teams and OneDrive can quickly become a compliance concern. We put sharing rules and access controls in place to protect sensitive information from accidental exposure.
Lack of Compliance and Activity Visibility
Too many organizations can't show who accessed what, or when. We enable alerting, logging, and reporting so you always have a clear audit trail and better control over your environment.
Why Choose Argentum IT
Why Shelbyville Businesses Rely on Argentum IT for Microsoft 365
Fully Managed Microsoft 365 Support
We take care of the full Microsoft 365 environment—from licensing and setup to onboarding, email migrations, support, and security—so your team can stay focused on work instead of IT distractions.
Compliance and Data Protection Built In
We configure Microsoft 365 to support HIPAA, CMMC, NIST 800-171, and other regulatory standards. That means your data stays protected, your settings remain compliant, and your coverage stays on track.
Responsive Help for Everyday Microsoft Apps
We provide expert support for the Microsoft 365 tools your team depends on most—Outlook, Teams, SharePoint, OneDrive, Excel, and more—with quick answers and practical problem-solving.
Cloud Protection & Access Security
Microsoft 365 security depends on the way it's configured. We strengthen your environment with MFA, secure access policies, conditional access, and safe sharing controls to protect your cloud data.
Predictable Flat-Rate Pricing
Our Microsoft 365 support is included in your monthly IT plan, giving you straightforward pricing with no per-user surprises, no hidden extras, and no billing games.
Our Strategic IT Partners
Services
Comprehensive IT Services Designed to Protect, Streamline, and Scale Your Business
At Argentum IT, we deliver a full suite of managed IT services tailored to support compliance-heavy industries and always-on operations. Whether you're a growing manufacturer, a regional distributor, or a professional service firm navigating complex security standards, we're here to take the burden of IT off your plate — so you can focus on what drives your business forward.
Cloud Services
Cybersecurity & Managed Security
Data Backup & Recovery
Disaster Recovery Planning
IT Compliance Services
From gap analysis to documentation, we ensure your IT systems align with the exact standards your industry requires — whether it's HIPAA, PCI, NIST, or CMMC.
IT Help Desk
Our responsive support team handles technical issues quickly and efficiently, helping your users stay productive without delays or escalations.
Managed IT Services
We take full responsibility for your IT environment — from network performance and patching to hardware lifecycle and vendor management — with predictable, flat-rate pricing.
Managed Print Services
Reduce costs and print-related downtime with expert management of printers, supplies, and maintenance. Our proactive service ensures your print environment runs as smoothly as the rest of your IT.
Outsourced IT Support
Offload day-to-day IT responsibilities to Argentum IT. We serve as your full-time IT department or supplement your internal team, providing enterprise-grade support without overhead.
Microsoft 365 Services
Get expert deployment and ongoing support for Microsoft 365. We manage licensing, security settings, migrations, backups, and user training — ensuring your data and users are protected.
VoIP Phone Systems
Modern voice solutions with advanced features like call forwarding, voicemail-to-email, and softphone support. We manage your entire VoIP system for reliable, secure communications across all devices.
Co-Managed IT Services
For businesses with internal IT teams, we offer shared responsibility. You keep control — we fill the gaps with tools, automation, and security expertise that enhance your in-house efforts.
Physical Access Control & Surveillance
Protect your physical space with access control, video surveillance, and intrusion detection systems — integrated into your IT strategy for centralized control and monitoring.
PCI Compliance
We assess, remediate, and document your environment to meet PCI DSS standards — helping you protect cardholder data and avoid costly penalties or breach liability.
HIPAA & HITECH Compliance
Our IT compliance experts help healthcare providers and business associates meet HIPAA and HITECH requirements. We handle risk assessments, gap remediation, employee training, and security documentation.
NIST 800-Series Compliance
Ensure your systems comply with the full NIST SP 800 series, including 800-171 and 800-53. We map controls, remediate gaps, and prepare your environment for regulatory and contractual obligations.
CIS Controls v8
We align your IT environment with CIS Controls v8 — a globally recognized security framework that reduces risk and supports regulatory compliance through structured, prioritized action steps.
CMMC v2 Compliance
For DoD contractors and subcontractors, we deliver CMMC v2 compliance services — from pre-assessment to full implementation — ensuring your readiness for audits and contract eligibility.
FAQs
Common Questions About Microsoft 365 Support in Shelbyville
What does your Microsoft 365 support include?
Can you move us from our current email system?
Yes. We manage complete email migrations from Exchange, Google Workspace, and other platforms to Microsoft 365. Our process is designed to protect data, support users, and keep downtime to a minimum.
How do you improve Microsoft 365 security?
We configure important Microsoft 365 protections such as multi-factor authentication, conditional access, and secure file-sharing rules. We also track sign-in activity and can help deploy advanced tools like Microsoft Defender for Endpoint and Identity.
Do you work with Teams and SharePoint?
Absolutely. We handle setup, training, and ongoing support for Microsoft Teams, SharePoint Online, and OneDrive, including folder organization, permissions management, and integration with other Microsoft products.
Can you keep our Microsoft 365 environment compliant?
Yes. We align your Microsoft 365 settings with frameworks such as HIPAA, PCI, NIST, and CMMC. That includes DLP configuration, audit logging, retention settings, and encryption to help meet your compliance objectives.
How does billing work for Microsoft 365?
We can manage your Microsoft 365 licenses directly through our agreement or support your existing Microsoft tenant. Microsoft 365 support is included in our flat-rate IT plan, so you won't be charged per ticket or per user.
Is your support local?
Yes. Our helpdesk and Microsoft 365 specialists are based in Northern Kentucky and Southern Indiana. That means fast, personalized support, plus on-site help when it's needed.
Schedule Your FREE 15-Minute Discovery Call
Book Your Discovery Call
If you're planning a Microsoft 365 migration or want stronger support and security, we're here to help. Let's talk about how your Shelbyville business can get more from Microsoft 365 without adding complexity or risk.
Schedule your discovery call with Argentum IT today.
