IT Issues You Can Prevent
Eliminate the Extra Costs Your Business Shouldn't Be Forced to Carry
Overworked Teams or Expensive Outside Help
Relying on a tiny internal staff or paying hourly for support often creates more friction than value. We deliver reliable, high-level IT support without the overhead of another full-time employee or unpredictable invoices.
Downtime That Stops Work Cold
When systems fail, productivity slips and losses add up fast. Our proactive monitoring and rapid response help keep your business up and running.
Compliance Shortfalls and Missed Obligations
Falling short of regulatory expectations can trigger penalties or claim denials. We align your environment with compliance standards and cyber liability requirements — and provide the documentation to back it up.
Recurring Problems That Never Fully Go Away
Without steady oversight, the same issues keep resurfacing. We monitor patterns, uncover root causes, and remove the bottlenecks that slow your team down.
No Defined IT Roadmap
Without a strategy, technology can turn into an expensive burden instead of a growth tool. We provide strategic guidance that keeps your systems aligned with your business goals.
Recurring Problems That Never Fully Go Away
Without steady oversight, the same issues keep resurfacing. We monitor patterns, uncover root causes, and remove the bottlenecks that slow your team down.
Why Choose Argentum IT
The Outsourced IT Support Partner Frankfort Businesses Count On
24/7 Monitoring That Never Slows Down
Your business doesn't stop — and our monitoring doesn't either. We watch your systems around the clock and step in early to help avoid downtime.
Flat-Rate Pricing You Can Plan Around
Our outsourced support plans include unlimited helpdesk service, maintenance, and on-site visits for one predictable monthly rate. No hourly charges. No surprise bills.
Compliance Built Into Daily Operations
We help keep your technology aligned with standards such as HIPAA, CMMC, NIST, and PCI, while also delivering the records insurers and auditors expect.
Local Service with Real Industry Insight
We support transportation, manufacturing, logistics, and other industries where uptime and compliance matter every day. We understand the pressure you're under — and we're prepared to help you meet it.
Full Accountability for Your IT Environment
We do more than assist your staff — we take responsibility for the outcome. From servers and workstations to firewalls and backups, we manage the entire environment.
Our Strategic IT Partners
Services
Comprehensive IT Services Designed to Protect, Streamline, and Scale Your Business
At Argentum IT, we deliver a full suite of managed IT services tailored to support compliance-heavy industries and always-on operations. Whether you're a growing manufacturer, a regional distributor, or a professional service firm navigating complex security standards, we're here to take the burden of IT off your plate — so you can focus on what drives your business forward.
Cloud Services
Cybersecurity & Managed Security
Data Backup & Recovery
Disaster Recovery Planning
IT Compliance Services
From gap analysis to documentation, we ensure your IT systems align with the exact standards your industry requires — whether it's HIPAA, PCI, NIST, or CMMC.
IT Help Desk
Our responsive support team handles technical issues quickly and efficiently, helping your users stay productive without delays or escalations.
Managed IT Services
We take full responsibility for your IT environment — from network performance and patching to hardware lifecycle and vendor management — with predictable, flat-rate pricing.
Managed Print Services
Reduce costs and print-related downtime with expert management of printers, supplies, and maintenance. Our proactive service ensures your print environment runs as smoothly as the rest of your IT.
Outsourced IT Support
Offload day-to-day IT responsibilities to Argentum IT. We serve as your full-time IT department or supplement your internal team, providing enterprise-grade support without overhead.
Microsoft 365 Services
Get expert deployment and ongoing support for Microsoft 365. We manage licensing, security settings, migrations, backups, and user training — ensuring your data and users are protected.
VoIP Phone Systems
Modern voice solutions with advanced features like call forwarding, voicemail-to-email, and softphone support. We manage your entire VoIP system for reliable, secure communications across all devices.
Co-Managed IT Services
For businesses with internal IT teams, we offer shared responsibility. You keep control — we fill the gaps with tools, automation, and security expertise that enhance your in-house efforts.
Physical Access Control & Surveillance
Protect your physical space with access control, video surveillance, and intrusion detection systems — integrated into your IT strategy for centralized control and monitoring.
PCI Compliance
We assess, remediate, and document your environment to meet PCI DSS standards — helping you protect cardholder data and avoid costly penalties or breach liability.
HIPAA & HITECH Compliance
Our IT compliance experts help healthcare providers and business associates meet HIPAA and HITECH requirements. We handle risk assessments, gap remediation, employee training, and security documentation.
NIST 800-Series Compliance
Ensure your systems comply with the full NIST SP 800 series, including 800-171 and 800-53. We map controls, remediate gaps, and prepare your environment for regulatory and contractual obligations.
CIS Controls v8
We align your IT environment with CIS Controls v8 — a globally recognized security framework that reduces risk and supports regulatory compliance through structured, prioritized action steps.
CMMC v2 Compliance
For DoD contractors and subcontractors, we deliver CMMC v2 compliance services — from pre-assessment to full implementation — ensuring your readiness for audits and contract eligibility.
FAQs
Frequently Asked Questions About Outsourced IT Support in Frankfort
What does outsourced IT support include?
Why should we outsource our IT services?
Outsourcing IT gives you access to a full team of specialists, proven tools, and 24/7 monitoring without the cost of building an internal department. It can cut expenses, reduce risk, improve uptime, and keep your business aligned with security and compliance expectations.
How do you handle cybersecurity and compliance?
We align your systems with standards like HIPAA, PCI-DSS, NIST 800-171, and CMMC. That includes encryption, access controls, secure backups, audit trails, and documentation that supports audits and cyber liability coverage.
Do you provide on-site support for hardware and users?
Yes. We offer both remote and on-site support across Northern Kentucky and Southern Indiana. On-site visits are included in your plan — not billed separately.
What size businesses do you usually support?
We focus on small and mid-sized businesses with 10 to 250 users, especially those in demanding industries such as transportation, manufacturing, logistics, and healthcare.
What comes with your monthly support plan?
Our flat-rate plan includes unlimited helpdesk support, infrastructure monitoring, patching, cybersecurity, backup management, strategic consulting, vendor coordination, and on-site service. Everything is included — no surprise fees.
Can you partner with our internal IT team?
Absolutely. We offer co-managed IT support, handling day-to-day tasks while your internal team focuses on projects and strategy. It's a partnership — not a replacement.
Schedule Your FREE 15-Minute Discovery Call
Book Your 15-Minute Discovery Call
Let's look at how Argentum IT can reduce IT pressure on your team, lower risk, and help you regain control of daily operations. In just 15 minutes, we'll identify your biggest vulnerabilities and explain how outsourced support can strengthen your technology.
Schedule your discovery call today.
